Privacy Policy for Cog & Canvas HR

At Cog & Canvas HR, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our HR consulting services, including industrial HR consulting, workforce development, labour relations, employee well-being programs, and succession planning. It also describes your data protection rights. This policy applies to all visitors, users, and others who access or use our online platform.

1. Information We Collect

We collect various types of personal information to provide and improve our services to you. This may include:

• Contact Data: Name, email address, postal address (e.g., 11 Millwright Alley, Ancoats, Manchester, Greater Manchester, M4 6EH, UK), and telephone number (+447911081771) when you inquire about our services or engage with us.
• Service Data: Information related to the HR services we provide, which may include details about your organisation, workforce demographics, employee performance data, compensation specifics, and other relevant HR metrics. This data is collected to deliver effective HR solutions.
• Technical Data: Information about your device and how you interact with our site, including IP address, browser type, operating system, referral sources, pages visited, and time spent on our site. This is collected through cookies and similar technologies.
• Communication Data: Records of communications with us, including emails sent to [email protected] or information provided during phone calls.

2. How We Use Your Information

We use the information we collect for various purposes, primarily to provide our HR consulting services effectively and improve your experience:

• To deliver our industrial HR consulting, workforce development, labour relations, employee well-being programs, and succession planning services.
• To communicate with you about your inquiries, services, and any updates.
• To analyse and improve the functionality and user experience of our online platform.
• To comply with legal obligations and regulatory requirements.
• For internal record keeping and administrative purposes.

3. Legal Basis for Processing Personal Data (GDPR)

We process personal data based on the following legal grounds, as required by the General Data Protection Regulation (GDPR):

• Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing our HR consulting services).
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud, direct marketing where permissible).
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax and accounting requirements).
• Consent: Where we have obtained your explicit consent for specific processing activities. You have the right to withdraw your consent at any time.

4. Disclosure of Your Information

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf, such as hosting, analytics, IT support, and payment processing. These providers are obligated to protect your information.
• Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, especially in the UK, the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact us at [email protected] or via postal mail at 11 Millwright Alley, Ancoats, Manchester, Greater Manchester, M4 6EH, UK.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have any questions or comments about this Privacy Policy, your rights, or our data practices, please contact us:

Cog & Canvas HR

11 Millwright Alley,

Ancoats,

Manchester, Greater Manchester,

M4 6EH, UK

Phone: +447911081771

Email: [email protected]